Find a lower rate somewhere else from your group's pricing?

It's super important that you make your booking with the group as the cost of the group leader's private events are directly related to how many guests book within the group.

Please submit your reservation as normal with  and in the special requests / notes field, please let us know where you found a better rate.  We may require a e-mailed screen shot of the offer, and we will send this information to the resort to request a price match for you.  Your card will not be charge until we can confirm the lower rate offer and we will send you a complete reservation itinerary to review and approve with your final pricing on it.

Please note that transfer costs and travel insurance costs cannot be price matched.  Rate must be a publicly available US rate to be considered by the resort for a price match.

If you choose to book outside of the group, you, and the group leaders may incur additional fees to attend the group's events.

From horseback riding, to exploring beautiful cenotes and ancient Mayan ruins, we want you to experience everything Mexico has to offer.  It's best to explore off-resort excursions with the most trusted name in travel in Mexico, Lomas Travel.  Not only will Lomas Travel be there to meet you at the airport and take you to your resort if you purchase transfers with us, but there will also be a Lomas travel representative at your hotel during regular business hours in case you need them for anything.

You can plan to make the most of your trip by pre-purchasing any excursions you want to do so that when you arrive for your vacation, you wont have to worry about what tours are already sold out.

To book your excursions in advance of your trip, view available tours here.

Do I need a passport?  You will need a passport (please make sure the name you enter on your reservation matches your passport) Your passport must be valid for 6 months after your trip!

What should I bring? Pack your passport, lots of sunblock, any medications you may need, small bills if you want to tip, phone/device chargers, a tumbler, straws, a pool float is optional but so fun, comfy shoes, and be ready to celebrate!!

Are there any additional fees at the resort?    The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.  Quintana Roo implemented a new mandatory tax, VISITAX, to be paid by visitors departing Cancun and Cozumel on April 1, 2021 and onward. The tax is approximately $10.00 USD per person (depending on current exchange rate). Visitors can pay prior to departing for their resort, at the Cancun or Cozumel Airport upon arrival or departure, or at any time prior to their departure back home. If you wish to pay online, you can do so at the secure VISITAX website, http://visitax.gob.mx/sitio/

Can you help me arrange transportation to/from the airport and resort?
Yes, when you make your reservation using the booking form, you will see the option to add on   transportation. We will need your flight information 60 days before travel.

How will I find my airport transfers?  Lomas Travel will be our transfers.  They can be found outside of the airport; they will be the men and women wearing the teal shirts and bright white pants. For more information, please visit https://www.youtube.com/watch?v=pqXX2Yiy4Uk

How many days should I arrive before the wedding?
We'd love for you to think of this as your vacation with our wedding in between! Please arrive by the 27th so you may attend wedding events.

May I setup a payment plan?
You will receive a payment link once your reservation is made and you will be able to make payments at anytime.

When do I need to make my reservation and pay in full?
Reservations are due in by November 10th and final payments are also due in full by November 10th.

What is the cancellation policy?
Your initial deposit is non-refundable. If you cancel your reservation before the final payment due date, you will only lose your deposit. If you cancel once your reservation is paid in full and the final payment date has passed, refunds will depend on insurance purchased. If you do not purchase insurance, your reservation is non-refundable. You may purchase travel credit insurance or cash back insurance which will cover the cost of your trip.

Information on trip insurance is below: https://www.funjet.com/travel-protection-plus/#!/

May I use USD in Mexico?
Absolutely! The resort is all inclusive, meaning that your drinks and food are covered your entire stay! We recommend bringing small bills ($1s & $5s) to tip bartenders and servers a few bucks if you are experiencing good service.

Is there a dress code for the wedding?  We invite you to express your personality and passions through vibrant colors, bold textures, sparkles, and applique.  While the dress code is formal, we encourage you to have fun with it - let your style shine!

We are beyond excited to celebrate our love with you in beautiful Mexico! Your presence at our wedding means the world to us, and sharing this special moment together is the greatest gift we could ask for.

We understand that attending a destination wedding involves travel and expenses, and we want you to know that your presence is more than enough. However, if you feel inclined to give a gift, we have created a registry for your convenience. Please know that there is absolutely no expectation. Your love and support are what truly matters to us.

Marissa Jayne and Cameron James's Wedding Registry on Zola Check out Marissa Jayne and Cameron James's Wedding Registry on Zola. Browse their gift selections now! www.zola.com